What happens if I don't collect my Pargo Parcel in time?
When you receive a notification that your Pargo Parcel is ready for pickup, you have 8 days to collect it from your chosen collection point. If you don't collect your parcel within this timeframe, it will be returned to us.
But don't worry! We'll reschedule the shipping for you. Please note that before we can re-ship your parcel, you'll need to pay the delivery fee again.
To avoid any inconvenience, we recommend picking up your parcel as soon as you receive the notification. If you have any questions or need assistance, feel free to reach out to our customer service team. We're here to help!
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Make sure you select the correct Pargo Pickup Point.
At checkout, a few Pargo points near your area will appear based on the address provided. If your address is incorrect, then incorrect Pargo points will appear. Please make sure you captured the address correctly.
How Will I Know When My Order is Ready to Collect?
We make it easy for you to stay in the loop about your order! Once the store you've chosen receives your items, they'll reach out to you directly. Expect a friendly notification via email or a call. Be sure to keep an eye on your inbox or phone ...