What happens if I don't collect my Store Collection
How Long Will You Hold My Order?
We know how busy life can get, so we’re here to make things easier for you!
Your order will be securely held at your selected store for a full month. That’s 30 days of flexibility to pick it up at your convenience.
What Happens If I Don’t Collect My Order Within a Month?
No need to stress! If your order isn’t picked up within the month, it will be sent back to our head office. The good news? Your account will be credited with the full amount of your order. You'll have that credit ready whenever you’re ready to shop again.
If you have any questions or need further assistance, our friendly customer service team is always here to help. Happy shopping!
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How Much Does In-Store Collection Cost?
We're excited to offer our customers the convenience of in-store collection! For a small fee of just R20, you can pick up your online purchases directly from one of our stores. It’s a great way to browse our latest in-store promotions and products ...
When Will My Order Be Ready for Collection?
Your order will be ready for collection within 5 to 10 business days. This timeframe allows us to ensure your products are shipped from our warehouse directly to your chosen store. Stock varies per location, so we do not use the store's existing ...
How Will I Know When My Order is Ready to Collect?
We make it easy for you to stay in the loop about your order! Once the store you've chosen receives your items, they'll reach out to you directly. Expect a friendly notification via email or a call. Be sure to keep an eye on your inbox or phone ...
What happens if I don't collect my Pargo Parcel in time?
When you receive a notification that your Pargo Parcel is ready for pickup, you have 8 days to collect it from your chosen collection point. If you don't collect your parcel within this timeframe, it will be returned to us. But don't worry! We'll ...
Pargo Click & Collect Dispatch Times
How long does it take to process my order? We aim to process all orders within 2-3 business days. Please note that our team doesn’t ship or deliver on weekends or holidays, so plan accordingly. What happens if there’s a high volume of orders? During ...